Certified Business Process Manager - CBPM

Certification Overview

Certification Overview

Business Process Manager (BPM)™ Certification helps organizations leverage processes to achieve their goals and be successful. Once processes are implemented, they must be monitored, evaluated, and optimized to make sure they are still meeting the goals that they were designed to accomplish. A business that can successfully manage its processes is able to maintain a competitive edge, while increasing productivity and efficiency and decreasing costs.

The e-course will introduce participants to business process management. Participants will learn how business processes can help improve their company’s bottom line by providing a higher level of quality and consistency for customers.


Program Outline

Program Outline

The Fundamentals of Business Process Management
What is Business Analysis?
What is Enterprise Content Management?
Enterprise Content Management Model
What is Business Process Re-Engineering?
Business Process Re-Engineering Model
Defining Business Process Management

What is Business Process Management?
Brief History of Business Process Management
What are the Benefits of Business Process Management?
Reflecting on Processes

The Business Process Life Cycle

The Vision Phase
The Design Phase
The Modeling Phase
The Execution Phase
The Monitoring Phase
The Optimizing Phase


Target Candidates


Corporate Members, 
Sales Managers,
Marketing Managers, 
Public Relation Executives.
Sales Representatives,
Account Managers,
Business Development Managers,
Distribution Channel Managers,
Consultants and
Service Providers seeking professionalism.


 Exam Pattern

The exam comprises of 50 Multiple Choice Questions out of which the candidate needs to score 70% (35 out of 50 correct) to pass the exam.

Duration of exam
The total duration of the exam is 1 hour (60 Minutes)

Closed Book

No external sources of information may be accessed during the exam at Pearson Vue Test Center. Further details of the materials permitted are provided:

Retaking of exam
If a Candidate does not pass the exam in the second (2nd) attempt, the candidate must wait for a period of at least fourteen (14) calendar days from the date of their attempt to retake the exam for third (3rd) time or any subsequent time. The exam can be taken any number of times.

Certification Validity
The Certified Business Process Manager (CBPM) Certificate is valid for life


Synergy Course

Course Details 

- Curriculum: GAQM Official Material  – 2015 edition

- Language: English terminologies with Arabic explanation

- Venue: business center of a 4/5 star hotel

- Lecturing: 15 hours
- Pattern: 5 evening classes

- Timing: 3 hours; 5:30 – 8:30 PM

Meeting Request